Shipping & Return Policy

At Amrit Filtration, we are committed to delivering high-quality filtration products with reliable shipping and a transparent return process. Please read this Shipping & Return Policy carefully before placing your order.

Shipping Policy

We make every effort to process and deliver your orders safely and on time.

Order Processing

• Orders are typically processed within 2–5 business days after order confirmation.
• Orders are processed only on business days (Monday to Saturday), excluding Sundays and public holidays.

Shipping & Delivery

• Delivery timelines may vary depending on the destination, product availability, and courier service.
• Once your order has been dispatched, tracking details will be shared via email, phone, or WhatsApp, wherever applicable.
• Shipping charges, if applicable, will be communicated before order confirmation or during checkout.

Important: Customers are requested to provide accurate shipping and contact details to ensure timely delivery.

Return Policy

At Amrit Filtration, customer satisfaction is important to us. We accept return requests for both defective and non-defective products within 7 days of the delivery date, provided the product meets the eligibility requirements described below.

Return Eligibility

To be eligible for a return, the product must:

• Be unused and in its original condition.
• Be returned in its original packaging.
• Include all accessories, labels, manuals, and documents supplied with the product.
• Be accompanied by the original invoice or proof of purchase.

All returned products are subject to inspection before a refund is approved.

Products Not Eligible for Return

Returns will not be accepted for:

• Custom-manufactured or made-to-order products.
• Products manufactured according to customer specifications.
• Products damaged due to misuse, improper handling, or incorrect installation.
• Products returned after the 7-day return period.
• Products that have been used, altered, or are missing their original packaging or accessories.

Return Shipping Charges

• For non-defective returns, customers are responsible for the return shipping charges.
• If the product received is defective, damaged during transit, or an incorrect item has been supplied, Amrit Filtration will review the request and, if approved, provide an appropriate refund or replacement as applicable.

Refund Policy

Once the returned product is received and inspected, we will notify you of the status of your return request.

If your return is approved:

• Refunds will be processed within 7 business days.
• Refunds will be issued through the original payment method wherever possible.
• Depending on your bank or payment service provider, the refunded amount may take additional time to appear in your account.

How to Request a Return

To initiate a return:

1. Contact our customer support within 7 days of receiving your order.
2. Provide your Order ID or Invoice Number.
3. If the product is damaged or defective, share clear photographs for verification.
4. Our support team will review your request and provide further instructions.
5. Once the returned product is received and approved after inspection, the refund process will be initiated.

Contact Us

Amrit Filtration
Email: INQ@filterclothindia.co.in
Phone: +91 8178669953
Website: https://www.filterclothindia.co.in