Shipping & Return Policy

At Amrit Filtration Private Limited, we aim to provide reliable shipping and a transparent return process for our industrial filtration products. Please read this Shipping & Return Policy carefully before placing an order.

Shipping Policy

We make every effort to process and deliver orders promptly and safely across India.

Order Processing

Orders are processed after confirmation of the order and applicable commercial terms.

Processing time may vary depending on product availability, order quantity, specifications and customization requirements.

Customized or made-to-order filtration products may require additional preparation or production time.

Our team will communicate the expected dispatch timeline wherever applicable.

Shipping & Delivery

We aim to provide fast and reliable delivery across India.

Delivery timelines may vary depending on the destination, product availability, order quantity, transportation service and any customization requirements.

Customers will be informed of applicable shipping charges and estimated delivery timelines before order confirmation, wherever applicable.

Dispatch or tracking details will be shared through email, phone or WhatsApp, where available.

Customers must provide accurate delivery addresses and contact details to avoid delays.

Delivery estimates are indicative and may be affected by transportation delays, weather conditions or other circumstances beyond our control.

Return Policy

At Amrit Filtration Private Limited, we understand the importance of receiving the correct products for your industrial requirements. We accept return requests within 7 days of delivery, subject to product eligibility, inspection and the applicable terms described below.

Return Eligibility

To be considered for a return, the product should:

Be unused and in its original condition.

Be returned with its original packaging, accessories and supplied documents, where applicable.

Be accompanied by the original invoice or proof of purchase.

Meet the applicable return conditions confirmed by our team.

Customers may be asked to provide photographs or videos to help assess a return request, particularly for damaged, defective or incorrect products.

All return requests are subject to review and, where applicable, product inspection before a refund or replacement is approved.

Products Not Eligible for Return

Returns may not be accepted for:

Customized or made-to-order filtration products manufactured to specific customer requirements.

Products that have been used, altered, improperly handled or damaged after delivery.

Products returned without the required packaging, accessories or proof of purchase, where applicable.

Products for which the return request is submitted after the 7-day return period.

Products that do not meet the agreed return conditions.

These restrictions are subject to applicable consumer protection laws and any specific terms agreed at the time of purchase.

Return Shipping Charges

Return shipping charges will depend on the reason for the return and the terms agreed with our team.

If a product is received damaged, defective or different from the confirmed order, please contact us within 7 days of delivery with the order details and supporting photographs or videos. We will review the request and communicate the appropriate resolution, which may include a replacement or refund, where applicable.

For other return requests, customers may be responsible for return shipping charges, subject to the agreed terms.

Refund Policy

Once a returned product has been received and inspected, we will inform the customer of the outcome of the return request.

If a refund is approved:

The refund amount and applicable conditions will be communicated to the customer.

The refund will be processed through the original payment method wherever possible, or through another mutually agreed method.

The time taken for the refunded amount to appear in the customer's account may depend on the bank or payment service provider.

Any applicable refund timeline will be communicated when the return is approved.

How to Request a Return

To initiate a return request:

Contact our team within 7 days of receiving your order.

Provide your Order ID or invoice number and details of the product.

Explain the reason for the return.

If the product is damaged, defective or incorrect, share clear photographs or videos where possible.

Wait for our team to review your request and provide return instructions.

Please do not dispatch a product for return before receiving instructions from our team. Once the returned product is received and assessed, we will communicate the next steps for an approved refund or replacement.

Contact Us

For shipping, delivery or return-related enquiries, please contact:

Amrit Filtration Private Limited

Address: Plot No. 51, 52, 63, 64, Meerut Road, Mainapur Industrial Area, Ghaziabad – 201003, Uttar Pradesh, India

Email: info@filterclothindia.co.in

Phone: +91 8178669953